I’m a UX Research Lead who builds bridges to help others build better products

Connecting product teams to users: With 10+ years of experience in the enterprise software space (Samsung Knox, SAP), I actively create opportunities for product decision-makers to hear directly from businesses to improve, and increase confidence in, our product strategy and design.

Engineering better bridges: I continually work on improving processes and systems in my research practices. I utilize my training at one of Canada’s best HCI graduate programs to maximize the rigor for each research initiative. Experienced with building research practices from the ground up, I leverage my engineering background to iteratively develop repeatable and impactful research practices, as well as operationalize common tasks.

Building bridges for others’ growth: I actively coach the UX researchers on my team, including interns (12 to date), mentoring them to grow professionally and increase their impact. I have also been actively involved in running various professional development initiatives including Vancouver’s oldest UX meetup. I also co-founded and helped organize the Radical Research Summit, an annual UX research conference that ran from 2016-2021.